Privacy Policy
How website enquiry details are used
Important information
When you submit a repair enquiry, we collect the contact details, chosen store and device or repair information you provide, to respond to your request and manage the enquiry. Enquiries are stored in the website’s WordPress administration area and may be emailed to Instaphonefix staff. If you use live chat, messages may be handled by the third-party Tawk.to chat platform, subject to its privacy practices.
Website software and hosting providers may process technical information necessary to operate the site. Access should be limited to authorised staff. Contact us to request access to, or correction of, personal details provided through this website. Do not submit passwords, PINs or confidential files in enquiry forms.
Before launch, the website owner must review this draft privacy text against actual hosting, tracking, retention and disclosure practices.
For questions, contact Instaphonefix or speak to your nearest store.