Tell us the issue
Include your device model and symptoms.
PS5 no HDMI picture, physical port damage, overheating, disc drive issues and consoles that will not power on. Hardware assessment and repair quotes available.

Bring or describe your device and fault so we can discuss the right repair.
HDMI port repair
No display or signal
No power faults
Overheating & fan
Disc drive assessment
Controller issues
Model coverage and parts availability vary; contact your preferred store to confirm.
No picture on the TV does not always mean a broken HDMI port. Before replacement, check the HDMI cable, TV input and console settings where possible. A loose or visibly damaged socket may need board-level inspection.
Illustrative repair imageryInclude your device model and symptoms.
We check likely causes and options.
Timing and repair terms are explained.
Eligible repairs are tested before collection.
Possibly, but cable, display and video-circuit faults can cause similar symptoms. A proper inspection helps confirm the cause.
Ask our team for a port and board inspection. Repairs depend on the port, solder pads and surrounding circuitry.
Any applicable diagnostic charges or no-fix terms should be confirmed with your chosen store before leaving the device.