Repair Terms & Conditions
Before leaving your device
Important information
Request a written estimate where possible. Diagnostic fees, repair scope, parts type, estimated turnaround, any security or access requirements and any no-fix arrangements should be explained and agreed before work proceeds.
Repairs can involve the possibility of lost data. Back up your device before service whenever feasible. Under Australian Consumer Law, repairers must provide required repair notices where relevant, including information about potential data loss and, if applicable, refurbished parts. A website notice alone does not replace an individual written notice when required.
Do not share your device password using this web form. Confirm full written repair terms in-store.
For questions, contact Instaphonefix or speak to your nearest store.